RETURN POLICY.

GENERAL INFORMATION

(1) The orders placed on www.gasoline-grain.com are governed by the laws of Germany.

RETURN POLICY FOR PURCHASED PRINT MAGAZINES.

(1) According to the Distance Selling Regulations, consumers who purchase goods from a business seller via the Internet have a 14-day (not 14 business days) right of withdrawal. The consumer has the right to withdraw from the purchase without giving any reason in order to return the delivered goods and to claim a full refund of the purchase price via the initial payment method. This withdrawal period begins when the consumer has been informed about their right of withdrawal and the goods have been handed over to the consumer.

(2) Please note: All returned items must be in new and undamaged condition.

(3) To return an item, email us at returns@gasoline-grain.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

(4) The buyer bears the return shipping costs.

(5) After receiving your item/s and inspecting the condition, we will process your refund. Please allow at least 7 days from the receipt of your item/s for your return to be processed.

RETURN POLICY FOR PURCHASED DIGITAL MAGAZINES

(1) The DIGITAL GASOLINE & GRAIN MAGAZINE which you can consume through our shop on www.gasoline-grain.com/shop are downloadable digital products.

(2) The right of withdrawal expires for "digital content" such as our offered DIGITAL MAGAZINE in accordance with Section 356 (5) BGB. "Digital content" is "data that is produced and made available in digital form" (§ 312f Abs. 3 BGB). It is irrelevant whether this data is completely downloaded, saved and then made visible or made visible in real time during the download (streaming).

CONTACT US

If you have questions, or if you would like to make a complaint, please contact us via returns@gasoline-grain.com.

April 2025